Conflict Resolution

Conflict is a normal and necessary part of healthy relationships. After all, if you think about it, two people can’t be expected to agree on everything at all times. Learning how to deal with conflict is really important. Rather than avoiding it embrace it. It is crucial that we learn how to deal with conflict. When conflict is mismanaged, it can harm the relationship. However, on the other side when handled in a respectful and positive way, conflict can provide an opportunity for growth, ultimately strengthening the bond between two people. By learning the skills you need for successful conflict resolution, we can then learn to face disagreements with confidence. By learning to deal with conflict you can and keep your relationships with people strong and growing.

 
 
Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. In many cases these differences may look trivial, but when a conflict triggers strong feelings they can be destructive to all concerned. When we view our feelings there is a deep personal need at the core of the problem.
  • The need might centre around a want to feel safe and secure, respected, valued, a need for fulfilment whatever the need one must try and take care of oneself.
  • Try not to do harm to other person's involved in the conflict.
  • Be as clear as possible when discussing matters.
  • Clarify your needs.
  • Point out the possible threats in the dispute (i.e. difficulties being encountered).
  • Learn to listen and take a stance in the interaction.
  • Be willing to be flexiable.
  • Be calm, respectful and patient.
  • Work towards solving the problem
Conflict resolution is a skill that if practiced correctly can serve to strength relationships, but if practiced incorrectly it becomes an ineffective way to deal with issues. Most of the mistakes we make in dealing with ways to resolve issues may stem from our inability to recognise we are often making assumptions about what we think other person wants or needs. And usually the conflict at hand may reflect a much deeper issue that each side is trying to resolve. It is important to apply common sense and view the difficulties we encounter as stubling blocks to get over and not a wall that we cannot climb.

Articles to view:
 
Academic Leadership Support Conflict Resolution
Mind Tools Conflict Resolution


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